Have a question, spot an error, or want to suggest a product for us to review? We’d like to hear from you.
Email Us
Send your message to: hello@homesocool.com
We typically respond within 2–3 business days. If you don’t hear back, check your spam folder—sometimes our replies land there.
What to Reach Out About
We welcome messages about:
- Product corrections — if you spot outdated pricing, a discontinued model, or incorrect specs in one of our guides
- Suggestion requests — if there’s a product category or specific model you’d like us to cover
- General questions — if you need help choosing between two products or understanding a feature
- Technical issues — if something on the site isn’t working (broken links, images not loading, etc.)
- Partnership inquiries — if you represent a brand and want to share product information (note: we do not accept payment for coverage)
What We Can’t Help With
We’re not customer service for Amazon or the brands we cover. If you need help with an order, return, warranty claim, or product defect, contact the seller or manufacturer directly.
We also can’t provide personalized medical or health advice. If you’re dealing with chronic pain, sleep apnea, or another medical condition, consult a healthcare provider before buying any product.
Response Time
We’re a small team (Marcus, Hannah, and Olivia—you can read about us on our About Us page). We do our best to reply within a few days, but during busy periods it may take a bit longer.
Social Media
We’re not active on social media at the moment, but if that changes we’ll add links here.
Thanks for reading Home So Cool. We appreciate your time and your trust.